FAQs

  1. How long will my ring take?
    • Our standard production time is 3-4 weeks from the date you approve you design. In some situations we are able to rush the process for you, just let your design consultant know if you need the ring sooner and we’ll do everything we can to make that happen. In some cases, a rush fee of $150-$250 may apply.
  2. What is the Trio?
    • The Trio allows you to try on three rings from our collections at home. Choose your three favorites, and we'll mail you a plastic replica of each ring right to your door. They are the exact dimensions of the real rings, so you can see & feel how that style of ring would actually fit you. Here at June, we get that the unknown of custom can be intimidating. By getting to try on your Trio in person, you can feel that much more confident in the ring you want!
  3. I love the idea of designing a custom ring but am worried about not being able to try it on first to make sure it’s perfect.
    1. Our custom process has been created to solve this exact worry. Traditionally with a custom ring you would only see images of it before it’s complete. Here at June, not only do we provide those images - we’ll also mail you a plastic replica of the ring for you to try on in person. You can see exactly how it looks on your hand, and feel exactly how it will fit. If it’s not perfect, we’ll adjust the design until it is. You can feel 100% confident that your June ring will be exactly what you want.
  4. I'd like to design a custom ring but am not entirely sure what I want yet. What do I do?
    • No problem. We recommend building your Trio to get started. Choose your three favorite rings from our Engagement & Bands collection and we'll mail you a plastic replica of each one. You can try them on at home and see how they actually look on your hand. We can use your Trio rings as inspiration for your custom design, or you can keep the ring exactly as-is! It's a completely easy and stress-free way to figure out your ring style.
  5. How expensive are your rings?
    • Here at June not only can you design your perfect ring, you can also build your perfect price. We'll give you all your options to achieve the look your going for (moissanite, mined diamond, lab diamond, platinum, gold, etc). Then, you mix and match to decide what works for you. No matter what you choose, your ring will be expertly hand crafted using the highest quality materials you choose.
  6. How does payment for a custom ring work?
    • Before we start your design, you’ll receive a personalized quote for the ring. Once you’ve decided on the materials you’d like for the ring (diamond, moissanite, gold, platinum, etc), we require a $150 deposit to create your design. We’ll work with you until the design is exactly what you want and you’ve approved the plastic replica. In order to create the real ring you just pay ½ down, then the other ½ when the ring is finished and ready to ship! We also have financing options available.
  7. Can I customize a ring from one of your collections?
    • Absolutely! You can customize any of our designs. Just fill out the form you’ll find on the ring’s page to get in touch with a design consultant and get started.
  8. What is your Warranty?
    • Every June ring is handcrafted with the best materials and we stand behind the quality of our rings. Every purchase also comes with a free 24 month warranty you can read about here. After the 24 month warranty, we would love to continue helping you maintain your ring! Any work needed on the ring would come with a 50% customer discount for life. We always recommend insuring your ring with a 3rd party insurance company, or your homeowners/rental policy. If you decide to go the third party route, we recommend Jewelers Mutual. Enter jeweler code A02401 for your free quote! For tips on how to keep your ring looking its best, click here.
  9. What if my ring gets lost in the mail?
    • 100% of our rings have made it to their destination safely. In the very unlikely event that your ring is lost in the mail you can rest easy. We only use insured shipping, and make sure the ring gets to you.
  10. Do you do collaborations?
    • Yes! If you are interested in collaborating with us please fill out this form and we will get in touch.
  11. Do you ship internationally?
    • Yes! We can ship to wherever you are. International shipping is anywhere from $100-$175 and you are responsible for any taxes or fees incurred at the border.